WALKERA promises to provide customers with fast, effective, professional and high-quality after-sales service. As long as you purchase products from WALKERA authorized agents/dealers, WALKERA official sales outlets, and WALKERA official network sales channels, you can enjoy return and replacement services, free product warranty services, and paid product repair services within the limits of this provision. Please keep the product purchase voucher, receipt or order number so that you can exercise relevant rights within the scope of this provision. The warranty applies only to the end user of the original product. This warranty is not transferable. Our company has the right to modify this policy without further notice. Please refer to the latest policy on WALKERA’s official website.

Walkera guarantees that, under the following conditions during the warranty period (different parts may have different warranty periods, the details see Walkera Warratny Period Chart) starting from the date product is purchased, warranty service will be provided freely, customers no need to pay for the spare parts replacement. Please contact Walkera or an Walkera authorized agent/dealer that you purchased from or your nearest Walkera official after-sales service center for more details of the services:

1. The following conditions must be met for warranty service:

• During warranty period, product is normal used, as intended by the manufacturer.

2. Crash or burning caused by non-manufacturing factors.

• Damage caused by unauthorized modification, disassembling or shell opening which did not follow the instruction of official manuals.

3. Miscellaneous

• Walkera requests that customers are responsible for shipping costs when sending their product(s) in for return, repair or exchange. Technical staff of after-sales service centers will examine the product to identify the problem and responsibility.